You were my first call

This week I had one of those moments that reminded me why I love what I do.

Why it matters: In our times of need or distress, we want to call someone we trust.

When I saw Frank calling me one minute before a scheduled phone conference, I answered.

“You won’t believe what just happened. Someone in a stolen truck just crashed into my garage and fence and the truck is holding up the corner of the garage.”

“Frank,” I said, “I’ll be there in less than an hour.”

Over the next 24 hours, we got Frank’s garage boarded up and protected while we work with insurance to determine the scope of repairs.

The moment that warmed my heart was when I was standing there with Frank and he said,

“You were my first call.”

 The big picture: One of the reasons I started the Smart Homeowner Daily Email was to introduce you to a team of people who can be “your first call.”

 Pest problems — Call Michael Bosco — 214-704-9118

 HVAC issues — Call Daniel Fisher — 214-850-4801

 Alarm or camera questions — Call Joe Slota — 469-458-7014

 Need a paint pro — Call Andrey Shelokovskiy — 469-733-5481

 Flooring needs — Call Mike Williams — 214-683-4221

 Help with your trees — Call Tim Waswick — 972-822-8317

 Foundation problems — Call Rodrigo Duenas — 469-279-2818

 Anything else around the house you can think of? — Call HOMR — 469-405-2828

The bottom line: I have others. I build real relationships with contractors I trust to work on my home, my parent’s home and your home.

 For your Smart Homeowner list

• Keep building your list of people you know you can call when you need help.
• Not sure who to call? Call me. 214-893-5959

Best,

Travis

P.S. Frank, thanks for being a reader of my daily email, a now third time client and a friend.